Cancel Items or Orders
You can cancel items or orders that haven’t entered the shipping process yet.
- Go to Your Orders and select the order you want to cancel.
- Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items.
- Select Cancel checked items when finished.
After submitting the cancelation, we’ll send you a confirmation message to the email address on your account.
You can also confirm that the order was canceled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully canceled.